Refund Policy

30 DAY MONEY BACK GUARANTEE

Because you deserve the best service possible, we offer a full 30-Day Money-Back Guarantee.

 

Our return policy is as simple as it gets. If you're not sold by day 30, you can return your Origin Miniatures product back to us. Just let us know why you’re dissatisfied, and we’ll issue you a full refund. All we ask is that the customer pays the return shipping costs.

 

To complete your return, we require an email receipt or other proof of purchase. Please contact us for a return label to attach to your parcel and use the address on the label (please do not send returns to our office address).

 

Once we have confirmation that your return is on the way, we will refund you the funds within 14 days. Refunds will be issued to your original payment method (credit or debit card).

 

If you want a refund, exchange, help with tracking your package or have any questions or comments, we’re here to help. Just get in touch with our team at support@originminiatures.com