FAQ

ONLINE STORE

Shipments from our online store are currently made in the US only. We do not ship to other countries. We’re working on offering international shipping in the near future.

Because you deserve the best service possible, we offer a Full 30-Day Money-Back Guarantee. All we ask is that you pay the return shipping costs.

Yes. There is a shipping fee for orders of existing products. 

We highly recommend creating an account on our store. This allows you to easily view all of your orders and enables us to offer you the best customer service possible.

Leveraging the Amazon Fulfilment Network we're able to offer you the fastest delivery possible. The total delivery time depends on the city and the region of destination. The indicative number of days will be displayed during checkout before the payment of your order.

Absolutely. Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

   

HAVE ANY OTHER QUESTIONS?

If you want a refund, exchange, help with tracking your package or have any questions or comments, we’re here to help. Just get in touch with our team at support@originminiatures.com or use the contact form on the homepage.